The Lion House Piazza Signoria Free parking

Terms and Conditions of Stay We are delighted to host you and will do our best to ensure a comfortable stay. Please read the following rules carefully to guarantee a pleasant experience. Parking Reservation and Information • When booking your stay, it is essential to inform us if you will need a parking space for the entire period. Otherwise, we cannot guarantee availability. • To reserve a parking space and obtain permits for access to the Historic Center, please provide your vehicle details (license plate number and model) in advance. If the information is provided the day before arrival or on the check-in day, we can still guarantee the parking space, provided it was booked in advance. However, you will need to request a paid permit from the garage. • Medium and large vehicles (over 3.80 meters), SUVs, or high-powered vehicles are subject to a surcharge ranging from €20 to €40 per day, depending on the engine size and model. • We will provide you with all the information you need to reach the garage and obtain permits to enter the historic center (ZTL). In downtown garages, you must leave your car keys so that staff can optimize space and move your vehicle if it becomes overcrowded. Check-In and Check-Out Times • Check-in: from 3:00 PM to 7:00 PM. • Check-out: by 10:00 AM. • Self Check-In: available both during regular check-in hours and after 7:00 PM. Detailed instructions can be found in the “CHECK-IN INSTRUCTIONS” section of the listing and will be sent via email from Airbnb 24 hours before your arrival. Guest Registration To complete the registration process, guests must send a copy of their ID or passport as required by law. TULPS Extra Services • Additional bed request: If requested for convenience (e.g., for two guests who prefer separate beds), an additional one-time charge of €25 applies for bed preparation. This request must be made before check-in. Late requests cannot be accommodated. • Lost keys: a fee of €50 will be charged. • Emergency calls during the night (e.g., lost keys): €50 charge applies. • Pets: An additional €20 cleaning fee will be applied to ensure proper sanitation of the apartment. • Long stays: For stays longer than 7 days, an additional €50 cleaning fee will be required. Apartment Rules • The host is not responsible for valuables or money left unattended inside the apartment. • Parties and events are not allowed. • Hosting additional, undeclared guests is not permitted, as they are not covered by insurance. • Guests are required to use kitchen utensils and apartment furnishings responsibly. • If using the kitchen, guests must wash dishes and cookware and dispose of trash in the designated bins located nearby (near Ponte Santa Trinita). Failure to comply will result in an extra cleaning fee of €50. • Please respect the quiet of the neighborhood, avoiding excessive noise, such as running up and down the stairs, speaking loudly, or dragging luggage, especially on the historic stone staircases. • Turn off lights and air conditioning whenever you leave the apartment. • Close windows and the front door when leaving. The host assumes no responsibility for theft or loss of personal belongings. • Do not use the air conditioning with windows open, as it will not effectively cool the room. Reporting Issues and Problems Any problems within the apartment must be reported immediately so that we can intervene promptly. If no issues are reported during the stay, we cannot accept complaints afterward, as we cannot rule out the possibility that any inconveniences occurred during your stay. Thank you for your understanding and cooperation. These rules are designed to ensure the comfort and safety of all guests.