Ciel's Pledge to Hosts

We make the match, then step aside.

CielStay helps guests find your home. We don't take payment, hold deposits, set your rules or decide disputes. A booking made on a platform follows that platform's terms; a booking made with you directly follows yours.

1. Amplify Your Reach, Not Control Your Channels

CielStay helps guests find your home and sends them to whichever channels you list on: Airbnb, VRBO, your direct booking site, or anywhere else.

You choose which channels to enable and how to prioritize them. We succeed when you get more bookings — regardless of the platform.

No exclusivity required. Ciel will never force you to choose between us and other platforms.

2. Provide AI-Powered Marketing Tools

Ciel's primary value is tools, not transactions:

• AI search & discovery: Guests find your property through conversational, intelligent search that understands complex requirements
• Instagram Reels: a branded 24-second reel built from your own photos, captions and calendar, in about twenty seconds
• Cross-platform promotion: your listing reaches guests searching CielStay, AI assistants, and the channels you already use

These tools work regardless of where guests ultimately book. The value is in discovery and promotion, not booking capture.

3. Keep Fees Transparent and Aligned

Ciel earns revenue through multiple streams:

• CielStay Pro: An optional subscription ($100/year per property) for guests' contact details, starting conversations with guests, your rental agreement, calendar blocking that syncs to your PMS, monthly and yearly terms, and a monthly report. Listing and claiming stay free — and the first 100 hosts to sign up and add a property get Pro free on every listing they hold for a year
• Affiliate commissions: When guests book through partner platforms (future)
• Business housing partnerships: Helping companies find furnished stays for traveling staff (future)

Pro is a flat annual fee, not a commission. CielStay never processes guest payments and never takes a percentage of a stay: your guest pays you directly, on terms the two of you agree. A $4,000 month costs you exactly what a $400 weekend does — nothing.

No hidden margins. No algorithmic "suggestions" designed to manipulate pricing. Paying for Pro does not move you up the rankings, and not paying does not move you down. Nor will any referral fee a booking platform pays us. Our success is tied to your booking volume — not capturing value through obscurity.

4. Make the Match, Then Step Aside

Once a guest finds your home, CielStay steps aside. We don't take payment, hold deposits, or decide disputes.

A booking made on a platform follows that platform's terms; a booking made with you directly follows yours. Your house rules, cancellation policy, minimum stay and whether you welcome events are yours to set. We show them to guests, and we don't impose penalties, scores or rankings for how you run your home.

5. Protect Your Time

Ciel is designed to reduce low-intent inquiries, negotiation fatigue, and last-minute chaos.

Guests discover properties through AI search, see transparent pricing, and choose their preferred booking channel — minimizing back-and-forth.

In short:

Ciel provides marketing tools and discovery infrastructure — not platform control.

We drive qualified traffic to all your booking channels so you fill more nights.

Your house.

Your channels.

Your success.