Beautiful recently updated 3bed/ 2 bath ranch

Dear Guests, We kindly ask that you review the following house rules before booking our property. These rules are in place to ensure the safety, comfort, and satisfaction of all guests while also preserving the integrity of our home. By proceeding with your booking, you acknowledge and agree that compliance with these rules is mandatory and that they are legally binding and enforceable, including in small claims court if necessary. Any violation of these rules may result in the immediate termination of your stay without a refund. 1. Furniture: Please do not bring your own furniture unless you have received permission. Furniture should not be rearranged, as this may cause damage to the floors. 2. Appliances: Appliances such as the microwave, washer, and dryer are complimentary. If one isn't working, the guest agrees to wait until it's fixed or a new one is delivered. Wait time could take up to 10 business days. 3. Quiet Hours: Quiet hours are from 10:00 PM to 6:00 AM. During this time, please keep music and noise levels to a minimum to avoid disturbing neighbors. Visitors are allowed as long as the total occupancy does not exceed the maximum capacity of the house, and only until 10:00 PM. 4. Parties and Events Policy: Disruptive gatherings, regardless of size, are strictly prohibited. This includes open-invite gatherings and any disturbances to the surrounding community, such as excessive noise, visitors, trash/littering, smoking nuisances, parking issues, trespassing, or vandalism. Please be aware that parties are absolutely prohibited, and violating the no-party rule will result in the immediate cancellation of your reservation without a refund. Additionally, a $2,500 fine will be charged for guests who book the property for parties. 5. Noise Policy: While we strive to provide a peaceful environment, we cannot control noise from external sources such as neighbors, construction, or other activities. Noise occurring within legally permitted hours or beyond our control will not be grounds for refunds or cancellations. For the comfort of all guests and neighbors, brought-in speakers or amplified sound systems are not allowed on the property, indoors or outdoors. 6. Smoking: Smoking or vaping is strictly prohibited inside the house. If smoking occurs inside, a $500 fee will be charged for odor removal. Smoking is allowed outside, but guests must refrain from smoking within 15 ft of the property. 7. No Alcohol for Minors: For the safety and well-being of all guests, anyone under the legal drinking age is not permitted to consume alcohol on the property. We kindly ask all guests to respect this rule. Failure to comply may result in a penalty or the immediate cancellation of the reservation without a refund. 8. Odors Policy: Our property is thoroughly cleaned and well-maintained, but occasional odors from air fresheners or environmental factors may be present. Guests acknowledge that scent preferences vary, and refunds or cancellations will not be provided for such factors. 9. Location: Location information is provided on the listing, and guests are responsible for researching the area before booking. Dissatisfaction with the location or the surrounding neighborhood will not be considered valid grounds for cancellation or refund. 10. Cleaning tasks at check-out: The only cleaning task required upon check-out is to leave dishes inside the dishwasher and run and wash used cookware if there's any. The cleaning crew charges a $50 fee to hand wash dishes. 11. Bedding: Please do not eat or drink on the beds. Any stains found on the linens, bedding, or mattress will result in an additional cleaning fee charged to the guest. If the stains are permanent and cannot be removed, the replacement cost will also be charged to the guest. 12. Proper Use of Shower Liner: To prevent water damage, guests must always use the shower liner inside the tub/shower area and ensure water does not spill outside the shower/tub space. Failure to do so can result in water leaking into the floor below, causing significant damage. Guests will be held financially responsible for any repair costs or damages caused by improper use. 13. Cameras: For security and guest safety, there are exterior cameras located at the front and back of the property. These cameras do not monitor or have access to any interior spaces and are strictly for exterior surveillance. Guests are not permitted to tamper with, disable, or cover the cameras during their stay. Any interference with the cameras is a violation of house rules. 14. Late check-out: Check-out time is 10 AM sharp. Late check-outs without approval will incur additional lodging and cleaning fees. The cleaning crew charges an extra $50 for every 30 minutes of waiting, and we charge an extra $30 per hour. Late check-outs can be arranged in advance at $30 per hour. Let us know if you would like to add these fees to your reservation. 15. Early check-in: Check-in time is 4 PM sharp. We can accommodate early check-ins. The price is $30 per hour. Let us know if you would like to add this fee to your reservation. 16. Same-Day Booking: We do accept same-day bookings. However, if the reservation is made as a last-minute same-day booking, we may require up to 2 hours to prepare the property to ensure it meets our standards. 17. 1-Night Booking Policy: One-night stays on Fridays, Saturdays, and holidays are only accepted from non-local guests or local guests booking on behalf of visiting family. Local guests are not permitted to book a one-night stay for gatherings or to meet with friends. If a local guest makes a one-night reservation through Instant Booking, we reserve the right to cancel or terminate the booking at our discretion. 18. Additional Guests: A penalty of $100 will be charged for each undeclared guest. 19. Parking: Please do not park in the yard, as this may damage sewer pipes. 20. Pets: This rule applies only to properties where pets are allowed, so please check if the property accepts them. We allow one pet per property, with a pet fee for the lodging of the pet. If you have multiple pets, please ask before booking, as we may not be able to accommodate them, especially if they are large. We kindly ask that pets be kept off furniture, including beds and couches, whenever possible. If needed, please bring your own blanket. Additional cleaning fees will apply if pet hair is found on furniture and linens. Unfortunately, we do not accept cats due to allergy concerns. Please disclose any pets before booking and ensure they are added to the reservation. Failure to do so will result in a $500 penalty fee. 21. No Guns or Firearms Policy: For the safety and comfort of all guests, firearms and other weapons are strictly prohibited on the property. This includes but is not limited to firearms, air guns, BB guns, and any other projectile weapons, whether loaded or unloaded. Guests are not permitted to carry, store, or display firearms inside the home, on the premises, or in any common areas. This policy applies regardless of whether the firearm is legally owned or carried with a permit. Failure to comply with this rule may result in immediate removal from the property without a refund and may be reported to the appropriate authorities if necessary. 22. Quality control: Please be advised that we record videos of the property after every cleaning for quality control purposes. We may use these videos to corroborate any issues found during and after your reservation. 23. Complaints: In the event that any issues, concerns, complaints, or observations arise during your stay, the Guest agrees to notify us as soon as possible so that we have the opportunity to address and resolve the matter promptly. We are committed to addressing reported issues to the best of our ability and will make reasonable efforts to resolve them within 8 business hours. Any complaint, issue, or observation that requires our attention and is reported after 6:00 PM will be addressed on the next business day between 8:00 AM and 4:00 PM. Guests understand that requests received outside of regular business hours may not be addressed until the next business day, except in the case of an emergency. This policy applies to all aspects of the stay, including but not limited to the condition of the yard, cleanliness, pest control, utilities, appliances, and amenities. In the rare event that an issue cannot be resolved, we may, at our discretion, offer an appropriate refund or other remedy, provided that we were given reasonable and timely notice of the issue and a reasonable opportunity to address and resolve it during the Guest's stay. 24. Supplies: We provide a starter supply of essential items. If you need more of these items during your stay, it will be your responsibility to purchase them. We provide 1 bath towel per person. If you need extras, don’t forget to bring them. Also, we provide quilts but do not offer blankets or comforters. If you prefer these, feel free to bring your own blankets. Additionally, we don’t provide laundry detergent but you are welcome to use the washer and dryer. Please don’t forget to remove the lint after using the dryer. 25. Towels or any other supplies can’t be taken upon checkout. You can use them while you are in the property but if they are not found after you leave, we will have to charge you. 26. The cleaning fee only covers one regular cleanup which is at the end of your stay. If you stay for 14 days or more and don’t take care of the property, probably a deep clean fee will be added. If the pets shed a lot as well, a cleaning pet fee will be added. The pet fee you are paying in the reservation is only for lodging, not an extra cleaning fee. Cleaning cookware is not included in the cleaning fee, please ensure you wash and clean the cookware after each use. 27. We typically do not provide cleaning tools for guest use, as our cleaning crew handles all cleaning tasks between stays. However, if the guest requires additional cleaning during his/her stay, we can arrange a visit from the cleaners on their behalf. The cost of the extra cleaning will be covered by the guest. 28. Cleaning observations: Any cleaning observation must be sent to the host on the first day of the reservation within 2 hrs. of check-in time (4 pm to 6 pm of check-in date). If no observation was sent until 6 pm of the check-in date, the guest acknowledges check-in was fine and the house is in good cleaning and general condition. In the rare event, that a guest has an observation during that period, the guest agrees that the host has the right to address any observation within 8 regular business hours. Guest agrees that any cleaning oversights sent after the 2 hrs. of check-in period are not valid because guests could contaminate the house. 29. Cleaning standards: The cleaning crew performs regular clean-ups in between every guest cleaning all surfaces and using high quality standards. The cleaning crew also performs deep cleanings (moving big appliances like fridge, stove, and washer and dryer) once every month. Guest acknowledges and agrees that there could be instances that areas behind appliances could not be cleaned and such areas can’t be considered as valid cleaning concerns for refunds. 30. Trash: We provide trash bins conveniently located outside next to the house. However, we cannot guarantee that they are empty, as they may still contain waste from previous guests and depend on the trash collection schedule. Guest is responsible for disposing all trash properly in the provided bin. If the trash bins are full, guests must place the bins on the curb the night before the scheduled trash collection day and use them again once they have been emptied; guests staying during a scheduled pickup are also responsible for placing the bins on the curb. During checkout, if you generate more trash than the bin can hold, please take the excess with you (unless you found the bin full and informed us at check-in); otherwise, the cleaning company charges $20 per additional trash bag removed beyond the bin capacity. Please do not place trash in the wrong bins or mix waste incorrectly, as improper sorting will result in a $150 penalty charge, in addition to the $20 per extra trash bag fee. 31. No Littering on the Property: Littering anywhere on the property is strictly prohibited. This includes the interior of the home, the driveway, front yard, backyard, and all outdoor areas within the property line. Guests are expected to properly dispose of all trash in the designated bins provided. A $50 fine will be applied for any littering or improper disposal of trash found during or after a guest's stay. 32. Communication and Behavior Policy: Guests are required to adhere to respectful communication guidelines and maintain good behavior during their stay. Yelling, insults, or any form of abusive behavior will not be tolerated and may result in immediate termination of the reservation. 33. Communication for Issues: In the event of any issue or disagreement during your stay, it is mandatory to notify us directly through the contact methods provided in your check-in instructions. While you may also contact Airbnb, please be aware that their system only notifies the primary account holder, which can lead to delays in addressing your concerns. Failure to notify us directly may result in a breach of our house rules. If this breach causes delays or unresolved issues due to a lack of proper communication, guests may be held financially responsible for any resulting damages or penalties. 34. Responsibility for Damages and Continuation of Stay: Guests are responsible for any damages caused during their stay, including but not limited to broken appliances, clogged toilets, or water leaks resulting from improper use. Such issues, if caused by the guest, will not constitute valid grounds for terminating the stay or requesting a refund. Guests are expected to cooperate in resolving the issue and will be held financially responsible for any repair or replacement costs. 35. Access for Issue Assessment: If guests request to use Airbnb’s AirCover for any reason, they must allow the host access to the property to assess the situation. By submitting an AirCover claim, guests agree to provide the host with reasonable access to inspect and address the issue. Failure to provide access may result in the claim being invalidated or additional charges being applied for unresolved damages or issues. 36. Refunds: We do not offer refunds for cancellations, regardless of the reason (e.g., acts of God, personal circumstances, etc.). We strongly encourage our guests to purchase travel insurance to cover any potential losses in the event of a cancellation. If a guest chooses not to purchase travel insurance, they assume the risk, which cannot be transferred to the host. 37. Temporary unavailability of the washer, dryer, microwave, and internet service are not grounds for refunds as these services are complimentary and included at no extra cost in the reservation. 38. Reviews: Guests agree to provide an honest and fair review based on their actual experience and the property’s description. Negative reviews (1, 2, or 3 stars) are not allowed for matters that are clearly disclosed in the listing (e.g., limited initial supplies, location) or due to user errors (e.g., failure to follow check-in instructions, misunderstanding amenities). Guests are prohibited from leaving false, misleading, or defamatory reviews, including those made with the intent of retaliation, seeking refunds, or based on fabricated claims. If a guest fails to ask for missing amenities or fails to inform any issues that are covered by the listing, and instead leaves a negative review based on user error, such reviews are considered unjustified and in violation of our rules. Any review that violates these terms will be considered a breach of contract. We reserve the right to pursue legal action for damages, which may include seeking compensation for losses related to our reputation, business operations, and future bookings. Damages can be sought up to $10,000, plus legal fees and administrative costs. This includes all false, retaliatory, and refund-related reviews, which harm our business and are not permitted under this agreement. 39. Stay alteration: We regret to inform you that we do not accept any alterations to your reserved stay duration as the pricing is set according to the number of nights selected. In the event that you wish to shorten your stay, you will have to cancel the reservation on the day of your departure. Kindly note that you will be solely responsible for the belongings of the property until you return it. Creating false claims and raising false issues with Airbnb is against our rules. We take any concerns very seriously. Please be advised that we will seek up to $10,000 in damages in court if you create a false issue with Airbnb to mislead them in order to shorten or cancel your stay. 40. Compensation: We don’t give any refunds or compensation. As a property management company, we strive to make our guests happy. In cases of cleaning observations, we can send the cleaner to fix any oversight. In cases of missing amenities, we can send an Instacart with missing products; i.e. hair dryer, batteries in remote control, etc., or send maintenance to try and address concerns. Guests are not entitled to any type of compensation for any cleaning oversights, missing amenities, or general dissatisfaction with the unit. 41. Emergency Entry Clause: As a precautionary measure to ensure the safety and well-being of all guests, as well as the security and integrity of the property, we, the property owners or appointed managers, reserve the right to enter the premises without prior guest approval in the event that we observe or hear something that reasonably appears to constitute an emergency. Such emergencies may include, but are not limited to, situations involving fire, gas leaks, water damage, criminal activity, or any circumstance that poses an imminent risk to health, safety, or property. Entry will be made with the utmost discretion and only for the duration necessary to address the emergency. We will endeavor to notify the guests as soon as practicable following such an entry. Your cooperation is greatly appreciated and helps ensure a smooth and enjoyable experience for everyone.