Skypark Laguna Phuket | Signature Golf View Residence

1. CHECK IN / CHECK OUT - (1.1) Check in time is from 15:00 hrs | Check out time is at 11:00 hrs. Failure to adhere to the check-out time may result in an additional late fee, unless discussed in advance of the stay. 2. NUMBER OF GUESTS - (2.1) The number of persons (adults and children) staying in the villa must not exceed the maximum occupancy as booked unless specifically authorized in writing. Any extra person will be charged additionally per person/night. (2.2) Only the persons registered during the reservation process are allowed to stay at the property. It is not allowed to switch the reservation to any other person. (2.3) Entry or access to the estate may be refused or limited where the number of guests exceeds the stated requirement. (2.4) Extra beds can be setup in the bedrooms only 3. PETS - (3.1) No pets or service animals are accepted. 4. USE OF PROPERTY - (4.1) Guest agrees to abide by the following Rental Rules at all times while at the property, and shall cause all members of the rental party and anyone else Guest permits on the property to abide by the following rules at all times while residing at the property. (4.2) All bookings are assumed to be for normal holiday purposes only, and the guest agrees that the use of the property will be limited to this purpose unless otherwise confirmed in writing. (4.3) If the guest is planning to hold an event, such as a wedding or party, which involves having a larger number of people at the property, or if the guest is planning to use the property for a purpose other than holiday, please communicate this to Escape Villas at the time of booking, as special approval or arrangements may be required. (4.4) All visitors must be registered with Escape Villas before entering the property and must leave their passport/ID as the security. (4.5) Escape Villas is a residential estate, loud music and excessive noise disturbances will not be tolerated. Noise level needs to be kept to a minimum to not disturb the neighbors (4.6) Depending on the nature of the event, a surcharge and/or additional security deposit may be required, which will be agreed and confirmed in writing prior to confirming the reservation/event. (4.7) Fireworks are strictly prohibited from use without written approval from Escape Villas. (4.8) Fire lanterns are strictly prohibited from use at Escape Villas at all times. (4.9) Remote control drones are prohibited from use at Escape Villas at all times. (4.10) It is prohibited to cook smelly food at all times. (4.11) It is not allowed to use any BBQ/grill in the property without written approval from Escape Villas. In room BBQ needs to be supervised by Escape Villas. (4.12) Strict no smoking allowed indoors. Smoking allowed in the outdoor area. Please close all windows while you smoke. (4.13) Do not flush any paper etc. down the toilet. (4.14) It is not allowed to make any modifications to the property and hang any pictures etc. on to the wall unless a written approval from Escape Villas. (4.15) It is only allowed to use cleaning chemicals and material in the property that is provided by Escape Villas. (4.16) All vehicles must be parked in the property parking area. It is prohibited to park on the access road at all times. (4.17) Speed limit within the property is at 10 km/h (4.18) There will be a garbage disposal area. Please take usage of it and refrain from throwing trash into neighbor properties or on the access road. Garbage must be disposed in the provided garbage bins and not just dropped in the garbage room. 5. CONDUCT AND DUE CARE - (5.1) It is the responsibility of the booking guest to ensure that all guests and visitors to the estate behave appropriately. Illegal or immoral activities including gambling, prostitution, prohibited drugs, possession or use of pyrotechnics or dangerous goods, and possession or use of firearms and other weapons are all strictly prohibited. Smoking is strictly prohibited in all bedrooms, living rooms, gyms and enclosed rooms. (5.2) In the interests of safety, due care should be taken at the estate at all times, especially with children. Suitable supervision must be given around pools, beaches and roads, and when using all estate’s facilities. 6. ACCESS - (6.1) Guest shall allow the Property Management Company access to the property for purposes of repair, cleaning, daily inspection or emergency. 7. VALUABLES AND SECURITY - (7.1) One safety deposit boxe is provided in each property. (7.2) Escape Villas will not accept any responsibility for the loss of and/or damage to any guests property 8. LIABILITY - (8.1) Whilst Escape Villas makes every effort to ensure that the property and estate descriptions are accurate and that the property meet the required standards, Escape Villas does not accept responsibility for any alterations made to the property or its amenities, which are beyond its control. (8.2) Escape Villas and the Property Owners, and their agents, employees, affiliates, authorized representatives and assigns will not accept any responsibility or liability, howsoever caused, for any injury, sickness, death and loss damage, additional expense or inconvenience, directly or indirectly caused by or arising out of the use or condition of the property, its plumbing, electrical or otherwise, and exceptional weather conditions, that is suffered or alleged to be suffered by the guest, their guests and/or invitees. 9. SECURITY DEPOSIT - (9.1) It is not standard practice that Escape Villas will ask for a security deposit; however each booking is assessed before arrival and therefore the property reserves the right to request a security deposit. Should Escape Villas foresee for it to be fit to ask for a deposit, the guest will be liable to be pay to their property manager upon arrival. This is to cover the cost but not limited to, of any damage, breakage's or extra cleaning during the rental period of the property, extra services and extension stays. Upon the client’s request this amount will be returned to the client at the time of departure or within 72 hours after check out, less any such costs. The extra charges need to be paid separately. The deposit may also be used to cover any bill charges. 10. RESERVATION DEPOSIT / PAYMENT - (10.1) To guarantee the reservation Escape Villas may request a reservation deposit to block the property. This deposit and all payment is non refundable. (10.2) Rest payment must be paid as requested in the reservation email or contract. If failed to pay in time, the reservation will be cancelled without refund. 11. EXTRA FEE - (11.1) Electricity & water charge is as per booking condition, depending on booking channel. 12. DAMAGE - (12.1) Any damage done by the guests to the property, the guests will be fully responsible for the repair and replacement cost. If there is a higher repair cost than the security deposit, the guests must cover the full repairing or replacement cost. If any damage has been reported by Escape Villas staff or guests, Escape Villas has the right to repair the damage immediately. 13. COMPLAINTS AND FORCE MAJEURE - (13.1) If the guest considers that they have cause for complaint concerning the property, the matter should be taken up promptly with Escape Villas. (13.2) Escape Villas will not entertain complaints made after the guest has left the property, when it is unable to properly investigate the complaint. (13.3) Escape Villas shall not be liable to the guest for any failure to perform any obligations under this agreement due to causes which prevent it from fulfilling its obligations which are beyond its reasonable control and of a nature which it neither has the power or authority to remedy, including without limitation, acts of God, acts of civil or military disturbances, power failures, water supply failure, wifi errors, fires, floods, epidemics, wars, riots and acts of terrorism. (13.4) In the event of such an occurrence, Escape Villas shall give prompt written notice thereof to the guest and any time for performance of an obligation shall be extended by time equal to the length of delay attributable to such occurrence. 14. GENERAL - (14.1) Escape Villas strongly recommends that all guests obtain appropriate travel and medical insurance prior to travel. (14.2) It is the guest’s responsibility to comply with the Laws and Regulations of the Kingdom of Thailand, and Escape Villas takes no responsibility for any acts or omissions by the guest, their guests or invitees that are illegal or breach any Laws or Regulations of the Kingdom of Thailand. (14.3) If guests do not follow the regulations Escape Villas has the right to terminate the agreement immediately, without any refund. (14.4) Any violation will be charged at THB 10,000 per case. 15. CANCELLATION / EARLY CHECK OUT - (15.1) To guarantee the reservation Escape Villas may request a reservation deposit to block the property. This deposit and all payment is non refundable. (15.2) If you book the accommodation by a travel agent or online booking agent their specific booking & payment and cancellation conditions will apply. (15.3) If the dates of the booking are required to be changed or amended, this may be treated as a cancellation of the original booking and cancellation charges may apply. (15.4) If guests require to leave the premises earlier there will be no refund on the rental fee (including the security deposit in case of longterm rental). (15.5) The Property Management Company may also be entitled to cancel the Guest stay if house rules are broken and rent is not paid in time during the rental period without any refund.