Capitalia | Palacio Polanco 2BR Prime, Gym + Wifi

Welcome to Capitalia! It is our pleasure to host you. We hope you have an exceptional stay. If you need anything, don’t hesitate to reach out—our team is fully at your service. These are our house rules. Please follow them to ensure a comfortable experience and avoid penalties. Most importantly, enjoy your stay! Check-in is after 4:00 PM, and Check-out is at 11:00 AM sharp. Alternative times are subject to availability and may include an additional fee. Parties and loud noise are strictly prohibited at all times. Please respect your neighbors and keep noise to a minimum 24/7. Please treat our staff with respect at all times. Visitors are only permitted with a written request and prior authorization from our reservations team. If you’re using parking, your car will be inspected by staff. We are not responsible for damages, theft, or lost valuables. Do not move any furniture or appliances from their original place. Turn off lights, air conditioning, and electronics when not in use, and always close windows and lock the door when leaving. Be respectful when using common areas. Please follow building rules and treat other guests and staff kindly. Do not unplug electronic devices, as this may interfere with essential services or systems. Smoking, drugs, and firearms are strictly prohibited inside the property. Violations may result in penalties of up to $500 USD. No food or drinks on beds or sofas to avoid stains or damage to furniture. Do not flush hygiene products down the toilet. Use the designated trash bins. Please check thoroughly for personal belongings before check-out. We are not responsible for items lost or not placed in the safe. Report any damages, incidents, or maintenance issues immediately so we can address them promptly. Any damages, losses, or extra cleaning needs will be charged to your reservation. Any damage or extra cleaning required due to pets will be charged to your reservation.